APD > Brochures and Publications

The agency's most popular publications in downloadable PDF documents.

APD Brochure
A brief summary of the services provided by APD through waiver programs in the community and in four centers in Florida. Includes contact info for the centers and APD's 14 area offices.

Manners that Matter
An etiquette guide for interacting with people with disabilities.

Why APD Needs Your Social Security Number (English Brochure)
Por que necesitamos su nŭmero de Seguro Social (folleto español)
Explains why APD asks customers for their Social Security numbers and how we use and safeguard the information.

Remember to Follow the Rules (English and Spanish)
A reminder for Waiver Support Coordinators to follow ethical guidelines in attracting customers and coordinating services.

APD Medicaid Fraud Brochure (English)
Combata el fraude de Medicaid (folleto español)
The Agency for Persons with Disabilities does not tolerate fraud. Learn more about Medicaid fraud.

The QSI and You (English) | El QSI y usted (folleto español)
What you need to know about APD's Questionnaire for Situational Information (QSI). You may also visit the QSI web page.

Understanding the Waiver Tiers
A guide to the many changes in the Medicaid waiver program, including the new four-tier waiver system.

Supports & Services
A reference guide to services offered under APD's Home and Community-Based Services Waivers.

Guide To Administrative Hearings (English)
Guía para audiencias administrativas (folleto español)
APD provides administrative hearings before the Division of Administrative Hearings ("DOAH") to individuals substantially affected by actions of the Agency. You may also visit the Legal Resources web page.